TERMS & CONDITIONS

1. Welcome to Oota. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.

2. Definitions

• "User", "you", "your": Any individual or entity using our website.

• "Services": Any services provided by us through the Website.

• "Content": All information, text, graphics, or other materials on the Website.

3. Use of the Website

3.1. Eligibility: You must be at least 18 years old to use our website. By using our website, you confirm that you are at least 18 years old.

3.2. Account Registration: To access certain features of our website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and update such information to keep it accurate, current, and complete.

3.3. Account Security: You are responsible for maintaining the confidentiality of your account password and are fully responsible for all activities that occur under your account.

​

4. Orders and Payments

4.1. Product Orders: By placing an order through our website, you agree to purchase the products listed in your order. All orders are subject to acceptance and availability.

4.2. Pricing: All prices on our website are listed in Euros and include applicable taxes. We reserve the right to change prices at any time.

4.3. Payment: Payment must be made through the available payment methods on our website. We use secure payment processing to ensure your payment information is protected.

​

5. Shipping and Delivery

5.1. Shipping: We ship products to addresses within the Netherlands and internationally, where applicable. Shipping costs and delivery times may vary based on your location and the products ordered.

5.2. Delivery: We aim to deliver products within the estimated delivery time; however, delays may occur due to unforeseen circumstances. We are not liable for any delays in delivery.

​

6. Returns and Refunds

6.1. Returns: Please refer to our Returns and refund policy.

6.2. Refunds: Please refer to our Returns and refund policy.

​

7. Intellectual Property

7.1. Ownership: All Content on our Website, including text, graphics, logos, images, and software, is the property of Vyoma foods or its content suppliers and is protected by intellectual property laws.

7.2. License: You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal and non-commercial purposes. Any unauthorized use of the Website or Content is prohibited.

​

8. Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to our collection and use of your information as outlined in our Privacy Policy.

​

9. GDPR Compliance

9.1. Data Collection: We collect and process personal data in accordance with the GDPR. This includes data you provide directly, data we collect automatically, and data from third parties.

9.2. Legal Basis for Processing: Our legal basis for processing your personal data includes your consent, the performance of a contract, compliance with legal obligations, and our legitimate interests.

9.3. User Rights: Under the GDPR, you have the right to access, rectify, erase, restrict, and object to the processing of your personal data. You also have the right to data portability and to withdraw consent at any time. To exercise these rights, contact us at info@oota.nl.

9.4. Data Transfers: If we transfer your personal data outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses or other legal mechanisms.

9.5. Data Retention: We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

​

10. Information Security

We take reasonable steps to protect all information we hold, including your personal data. We use various security measures to ensure the confidentiality and integrity of your personal data.

​

11. Limitation of Liability

To the maximum extent permitted by law, oota.nl shall not be liable for any indirect, incidental, special, or consequential damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Website.

​

12. Indemnification

You agree to indemnify and hold harmless oota.nl, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal fees, arising out of or in any way connected with your use of the Website or your violation of these Terms and Conditions.

​

13. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising out of or relating to these Terms and Conditions shall be resolved in the competent courts of the Netherlands.

​

14. Changes to the Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. We will notify you of any changes by posting the new Terms and Conditions on our Website. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms and Conditions.

​

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us at info@oota.nl.